Technical skills can be trained – but character can make or break a hire. When someone’s personality and values don’t align with your team’s culture, the impact can be immediate and damaging, affecting morale, retention, and productivity.
Why skills alone aren’t enough
A technically capable leader who disregards collaboration, overpowers meetings, or ignores company culture can cause more harm than good. The cost of a bad hire goes beyond recruitment fees – it can disrupt teams, increase staff turnover, and damage culture.
A better approach to recruitment
In this video, Nichola Davies, Manager at Headstar, explains why hiring for character as well as capability is the best way to protect culture and achieve long-term success. She shares how this principle is built into Headstar’s process and why it’s the approach they use for their own hires too.
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