The Finance Seat Interview: Transformation – From Chaos to Clarity with Fiona Roberts, former Finance Transformation Director at TalkTalk Group 

What does effective finance leadership look like today? The Finance Seat, Headstar’s new interview podcast, explores exactly that. Hosted by MD James Roach, each episode features candid discussions with CFOs and FDs from across the UK on how they make decisions, shape teams and deliver results – so you can take away insights that matter in your own career. 

In episode three, we’re joined by Fiona Roberts, former Finance Transformation Director at TalkTalk Group – a major UK telecoms and connectivity provider, to discuss what finance transformation really looks like. 

What finance transformation really means 

Fiona cuts through the jargon to explain how transformation turns finance from being reactive to becoming a true value-adding department. Far from being a fancy buzzword, when done correctly transformation can radically improve business performance and set teams up for future success. 

Where change programmes can go wrong 

Fiona and James also discuss the make-or-break early stage of change programmes, including why clarity on goals is non-negotiable and how you should outline from the start the resources and people required to carry the transformation through to the end. 

People over systems 

Systems matter, but people are what will make a finance transformation a success. Fiona shares why the team is crucial in leading a plan if you want lasting results, and how to spot early signs of change fatigue in order to course correct. 

Click here to listen to the full podcast

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James Roach

James Roach

Managing Director

james.roach@headstar.co.uk

James Roach

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