Confident conversations aren’t a soft skill for senior finance leaders – they’re a core part of the role. Whether it’s influencing stakeholders, pushing back, or navigating challenge, how you handle those moments often matters as much as the numbers themselves.
That was the focus of our latest HerFinance Circle event in March – and a milestone for the community as our first CPD-accredited session.
Led by Diane Coolican of RedSky Leadership Development, the session tackled something many leaders recognise but don’t always get time to work on: staying clear, confident and in control when conversations get difficult.
It’s not just about the words
One of the biggest shifts is recognising that communication isn’t just about what you say. In finance, it’s easy to focus on accuracy and detail. But in practice, delivery carries just as much weight. Presence, tone and body language all shape how a message lands – particularly in high-pressure situations.
If those don’t align with what you’re saying, the message can get lost, however strong the content is.
Mindset sets the tone
A lot of difficult conversations are shaped before they even begin. Previous experiences, assumptions, or internal doubt can quietly influence how you show up – often putting you on the back foot without realising it.
The challenge is being deliberate. Resetting your approach before the conversation starts, rather than letting past experiences dictate the outcome. It’s a small shift, but it changes the dynamic.
Structure brings control
What made the session particularly valuable was its practicality. Simple ways to approach conversations with more clarity and control – being concise, staying focused, and not getting pulled off track.
Nothing overly complicated. But when applied consistently, it makes a noticeable difference. Particularly in situations where conversations can easily drift or become more emotional than intended.
The behaviours that influence outcomes
There was also honest discussion around the habits that can quietly hold people back. Things like downplaying achievements, assuming good work will be recognised, or holding back in situations where being more direct would help.
These aren’t about ability. But they do shape how people are perceived, how conversations land, and ultimately the outcomes that follow.
As with all HerFinance Circle sessions, the value wasn’t just in the content, but in the discussion around the room. Shared experiences, practical insight, and a network of senior finance leaders facing many of the same challenges.
If you’re a senior finance leader in Yorkshire and want to be part of future sessions, you can click here to find out more about HerFinance Circle and if you’d like to join the community simply email info@headstar.co.uk
